BANK HOLIDAY NOTIFICATION 19/09/22
It was with great sadness that we heard of the death of Her Majesty The Queen last week. Our thoughts and condolences are with the Royal family as we mourn the loss of our longest-serving British monarch.
In remembrance of the late Queen, our offices and warehouse will remain closed on Monday 19th September and we will re-open on Tuesday the 20th of September.
Our website will still be available to customers should they wish to use it and any orders placed, or emails received, will be actioned as a matter of urgency on our return.
In order to best serve our valued customers and avoid disappointment, please note the following temporary adjustments to our usual shipping services.
UK Mainland Services
- Small Accessories Orders: UK Mainland postcode orders placed before 3pm on Friday the 16th of September 2022, will be delivered on Saturday the 17th of September.
- Our regular DPD Next Day Delivery postal services will be suspended from 3pm on Friday 16th. Orders made after this time will be delivered on or after Wednesday the 21th September 2022. Our normal Next Day Delivery operations will be fully in place again from the 20th of September 2022.
- If the delivery address does not have a mainland UK postcode and is placed after 3pm on Friday 16th, the order is likely to be delivered in on Wednesday the 21st of September.
Larger Timber & Heater Orders
- If placed after 3pm on the 16th of September, all timber and heater orders that will require our Pallet Shipping Service will be dispatched from Tuesday, the 20th of September onwards.
*** IN ALL CASES ABOVE, PLEASE DISREGARD THE NEXT WORKING DAY SHIPPING PROMISE ON THE PRODUCT PAGES***