These Nystad sauna scents are like a little piece of Finland, one of the happiest, greenest and cleanest countries in the world. These scents are made from Finnish ground birch leaves by drying. They’re all-natural and safe to use, biodegradable, and vegan-friendly. The etheric oils of mint combined with birch clear your breathing and make you feel refreshed. Enjoy the scents of Finnish summer in your own sauna.
- 3 x ca. 4 g
Contains 100 % natural dried birch leaves. In one package, there’s three easy to use sauna scent bags which are soaked in the sauna bowl just like tea bags. Handmade in Finland. Product is biodegradable and package can be recycled with paper and cardboard.
How to Use the Nystad Sauna Scents
When heating your sauna, put the fragrance bag into a bowl and add hot water to fill the bowl. Allow the bag to soak in the bowl until the sauna has heated or around 20 min. In our experience, the sauna scent works best at a moderate heat, about 75 °C. Throw a cup of water or so on the stove at regular intervals and relax.
Please make sure that you throw only water on the stove, not the bag itself. Store the package always at room temperature, not in the sauna. You can let the scent bag soak during your sauna and add water into the bowl when needed or you can remove the scent bag when it's soaked enough.
You can reuse the bag at least one time. In this case, just lift the bag to dry in room temperature after use. Since this is a 100 % natural product made with genuine ground leaves, make sure that the bag doesn't drip on your surfaces. To prevent any possible tinting of light and delicate surfaces in longer contact, rinse also the sauna and bathroom surfaces well if any water has been spilled. The product is biodegradable and package can be recycled with paper and cardboard.
For shipping prices please see our Shipping terms page.
We hope that you will be happy with everything you purchase from Finnmark. If you are not happy with your purchase, please get in touch with our customer service team and return your product with proof of purchase to:
Finnmark Returns, Unit 44 Enterprise City, Meadowfield Avenue, Spennymoor, DL16 6JF
- Within 30 days from the date of purchase or receipt of the product, whichever is the latest date.
Please read the sections below for more information:
Any damages or quality issues must be clearly written on delivery notes and the damages must be reported to Finnmark Limited within 24 hours of the delivery. No claims for damages or quality issues will be accepted if delivery notes are not signed for as damaged.
Goods must be checked on delivery. Any quality issues, shortages in quantity or missing items must be written on delivery notes and reported to Finnmark Limited within 24 hours of delivery. No claims for quality issues, shortages or missing items will be accepted if delivery notes are not signed for as short.
Goods where damage is identified at the point of delivery can be refused by the customer and will be rerouted to us. On receipt of the goods, we can provide a refund or replacement.
You will be required to undertake troubleshooting to establish the issue. You may be asked to provide photos and videos which will be required to diagnose the issues.
If your product develops a fault, this will likely be covered by the manufacturer's warranty. These differ from product to product and the warranty/guarantee information can be found in the relevant section on the product page. To discuss a manufacturers warranty claim, please contact our Customer Services team. They will require photo and video evidence to help submit your claim in order to resolve the issue. In some cases this may warrant a replacement part for repair or full exchange to replace the goods in accordance with the terms of the Consumer Rights Act 2015. This does not affect your statutory rights. The appropriate response will be established by our customer services team and their decision on the appropriate action is final.
Please note, on any of our sauna timber products, no manufacturer's warranty or guarantee is offered. The manufacturers do warrant the timber grading standards in line with the European or Canadian timber grading standards.
Right to cancel online orders
Under the Consumer Contracts Regulations 2013 you have the right to cancel your order, at any time up to 14 calendar days after the day on which you receive your delivery with the exception of any bespoke or made to order items, if unsure if the item is bespoke, please contact our sales team on:
The Customer must first contact us to let us know that you wish to cancel the order.
In the event that the goods have been received before an order is cancelled the products must be returned to the point of dispatch at the customer's own cost and risk.
The goods must not be unpacked and be sent back in the same condition as they were received. Once Finnmark Limited has been informed of the customer's intention to return products, the goods must be received at the point of dispatch within 7 days.
All items must be returned along with their original packaging and with sufficient protection to avoid damage occurring in transit. The customer is wholly responsible for the goods in transit and any damage. Goods must be sent by secure carrier and signed for.
In the event that the goods were sent directly from a supplier, the return must be made to the dispatch depot. All supplier fulfilled return charges, including re-stocking charges, handling charges and haulage charges must be paid in full by the customer. Each manufacturer has specific return policies, including non-return policies, which will apply to the customers’ orders.
If the customer believes an order or part of an order to be faulty, please do not return the item before contacting our sales team to explain the problem. With regards to a fault, no full or part refunds or replacements can be issued without first establishing with Finnmark Limited and the manufacturer that the fault lies with the product, in line with the Faulty Products section above.
Receiving your refund
We will issue all refunds using your original payment method. If you originally paid for a product by debit or credit card, a refund will be issued to the same card used for payment.
Things to note:
- Unfortunately, we can’t return or exchange:
- Made to measure goods
- Bespoke fabricated goods
- Design Services and Design Fees
- Gift cards
- Perishable items
- Out of date products
- Products that were marked as non-returnable when you bought them
- Sale or Clearance Items
- Shipping costs of items that have been collected/dispatched.
Once goods have been received by Finnmark Limited, it will be inspected to ensure no transit damage and check the goods are in a resalable condition, refunds will be processed within 7 days. Refunds on goods returned directly to manufacturers are subject to longer processing periods. Only once Finnmark Limited have received confirmation of the refund from the supplier the refund will be processed and any manufacturer's charges deducted.
Delivery fees and charges will not be refunded.
Processing of Refunds
Once received and the return successfully passes inspection your refund will appear in your account in 3-5 days.
Your refund can take up to 14 days to appear in your account.