Delivery Acceptance

If your order has some items that are of special manufacture and as such once preparation has commenced we will not be able to accept any cancellations, amendments or returns for these items.

Delivery dates are given in good faith but are estimates only and subject to change based on information provided by the manufacturer. The seller shall not be liable to make good any damage or loss whether arising directly or indirectly out of delay in delivery.

Tradespeople and any proprietary work SHOULD NOT be arranged until goods are received and checked for damages or discrepancies. Finnmark will not accept liability for any 3rd party costs incurred as a result of any delays in dispatch or incorrect fitments of ordered items (please check measurements prior to ordering to avoid these instances).

Delivery will be made to the nearest hard road point. Carrier staff will generally be as helpful as possible but they will need assistance with heavy loads and unfortunately they are NOT insured to carry goods inside the property. If a courier is helpful enough to bring an item inside the property it is done so at the customers risk and it will be down to the customer to ensure proper floor/wall protection is in place prior to placing the items. Any property damage incurred as a result of bringing an item inside the property will not be covered by Finnmark, the manufacturer that supplied said items nor the courier that delivered them. For the return of any goods, the return must be accepted by us prior to sending said item or arranging a courier to collect said item