Purchasing & Delivery
Before You Buy
To avoid disappointment on day of delivery, be sure to measure the area you plan to place your new sauna equipment and compare this with measurements under the product specification tab, before placing your order. Please ensure you measure any doorways (height and width) through which any large sauna equipment must pass to get to its final position. Identify any delivery obstacles and check that the sauna equipment can clear any stairs, low ceilings, sharp corners or elevators. Please note, we use independent couriers to deliver all our products and thus we cannot confirm whether the courier is willing and able to help with delivery beyond the threshold of the property. Should you require any specialist delivery support, please contact us to discuss ahead of your purchase.
- Recorded Next Day Delivery* is available on all marked products for orders to the UK Mainland. The product will be marked as such within the product description ("Order before 2pm to guarantee next day delivery on this item") where this service is offered. The customer must order before 2pm to guarantee receipt of the product Next Day*. * Next Day Delivery guarantees next working day only, for orders within UK Mainland.
- All other products** are subject to 3-10 working days shipping time with tracked and recorded courier. Please note, some of our items are shipped direct from manufacturer. ** Excludes sauna cabins & installations.
- Sauna Cabin delivery times can vary considerably, especially those that are made to order. Please contact us for manufacturing and delivery time estimates for sauna cabins. Where installation for cabins and bespoke installations is requested, this will be completed in the next available time window which may be sometime after the delivery of goods. Please contact us to confirm delivery and installation requirements and timings.
- Expedited Delivery or installation services may be available upon request, but extra charges will apply.